Sajin Rajan, Co-founder, and Director at Epixel solutions is an enthusiastic business professional with 10+ years of experience in software development.
CFO at Epixel MLM Software
3651 Lindell Rd., Suite D1050, Las Vegas, Nevada 89103
Sajin Rajan, Co-founder, and Director at Epixel solutions is an enthusiastic business professional with 10+ years of experience in software development.
CFO at Epixel MLM Software
3651 Lindell Rd., Suite D1050, Las Vegas, Nevada 89103
Sajin Rajan, Co-founder, and Director at Epixel solutions is an enthusiastic business professional with 10+ years of experience in software development.
CFO at Epixel MLM Software
3651 Lindell Rd., Suite D1050, Las Vegas, Nevada 89103
In the COVID-19 pandemic era, there was a significant global market slowdown. This is when many direct selling organizations realized that they need to change their business approach if they want to stay in business. They found out that a customer-centric approach (https://www.epixelmlmsoftware.com/blog/customer-centricity-in-direct-selling ) will put them back in business and help them recover from the economic downturn.
The Direct Selling ( https://www.thebalancesmb.com/what-is-direct-selling-1794391 ) industry has been evolving since its inception. With the new approach towards business, we take a look at how customer-centricity will be at the forefront of the business model and why it is important. Direct selling is not just about signing people up for your product or service anymore. It's also about providing them with top-notch service and ensuring that they are satisfied with their purchase from you as well as having an opportunity to promote your products.
Customers are the most important stakeholders in any business. They define the company’s future, its financial performance, and also its growth. In a competitive market environment, customer-centricity is key to success as customers want to be treated with respect and understanding while businesses need them for survival. Businesses that successfully understand their customers' needs, anticipate changes in customer behavior, and adopt new technologies have an edge over others because they deliver on what customers expect from them. It is essential for a business to have customer centricity as their organizational culture. It can help the company in different ways and should be monitored so that they can focus on their customers’ needs. If a company's products or services cost less in monetary, time, and effort from the customers, then this will attract them to your business.
Direct selling news has recently launched a customer-centric recognition program that honored companies for leading a sustainable, customer-centric approach towards the direct selling industry. The customer-centric companies were categorized into platinum and gold categories. These companies were honored by the DSN by analyzing the customer-distributor ratio.
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Owning an IT company with 100+ employees was a dream. With strong determination and planning, the dream has become a reality with Epixel Solutions.
Our flagship product, Epixel MLM software, became More
Technology has revamped the direct selling space with new ways to interact, purchase and learn. With a new way of shopping option - online shopping - that came with technology, the direct selling business model ( https://en.wikipedia.org/wiki/Direct_selling ) is seeing a lot of opportunities. Technology can help the direct selling industry in bridging the gap between people.
A Direct Selling Education Foundation (DSeF) study found that the use of technology in your direct selling business enhances your business capabilities (...
Direct selling news has recently announced the winners in the global celebration 2021 event. This event is considered to be the biggest industry recognition event (https://www.epixelmlmsoftware.com/industry-news/dsn-global-celebration-2021 ) in the direct selling industry. Many personalities and direct selling companies were honored at this event. Mainly the winners were appreciated in four categories-Global 100 List, Bravo Awards, Direct Selling Legends, and Best places to work.
Some of the most successful organizations have built their success on both customer and community support. Quantum...
18 out of the top 50 direct selling companies have surpassed $100 million year-on-year revenue in 2020.
However, outgrowing their competitors was not a cakewalk for them. Neither did it involve rocket science. It was just a matter of pure passion, resilience, and hard work.
The shift that occurred in connection with the pandemic also saw changes in shopping behaviors with people inside their homes ravishing their shopping spree online. SCORE ran a survey across shoppers to identify the shopping patterns and the general attitude in the shopping shift.
Network marketing, the popular direct selling model, with a larger part of companies using the eCommerce model to market their products, this survey brings forth insights to watch out for ( https://www.epixelmlmsoftware.com/blog/network-marketing-industry-2020 ). 53% expressed their opinion...
The way that direct selling businesses attract and convert leads has changed over the years. It's no longer about sending a sales team on the road to meet with prospects face-to-face. Instead, it's all about using new technology to draw in potential customers. Lead generation is the process of capturing the interest of people in a product nurturing them and converting it into a customer. Distributors also play a vital role in attracting new customers. With this approach, direct selling...
Direct selling is a vast industry with a large number of distributors. One way to be successful in the direct selling business is to build a strong distributor network. A distributor is the main reason why a company grows. A good distributor network is important in the direct selling business. There are different ways to enhance your distributor engagements (https://www.epixelmlmsoftware.com/blog/top-ways-to-distributor-engagement).
Distributors are the biggest stakeholders in the product or service that you offer. They play a key role in...