Sajin Rajan, Co-founder, and Director at Epixel solutions is an enthusiastic business professional with 10+ years of experience in software development.
CFO at Epixel MLM Software
3651 Lindell Rd., Suite D1050, Las Vegas, Nevada 89103
Sajin Rajan, Co-founder, and Director at Epixel solutions is an enthusiastic business professional with 10+ years of experience in software development.
CFO at Epixel MLM Software
3651 Lindell Rd., Suite D1050, Las Vegas, Nevada 89103
Sajin Rajan, Co-founder, and Director at Epixel solutions is an enthusiastic business professional with 10+ years of experience in software development.
CFO at Epixel MLM Software
3651 Lindell Rd., Suite D1050, Las Vegas, Nevada 89103
In the COVID-19 pandemic era, there was a significant global market slowdown. This is when many direct selling organizations realized that they need to change their business approach if they want to stay in business. They found out that a customer-centric approach (https://www.epixelmlmsoftware.com/blog/customer-centricity-in-direct-selling ) will put them back in business and help them recover from the economic downturn.
The Direct Selling ( https://www.thebalancesmb.com/what-is-direct-selling-1794391 ) industry has been evolving since its inception. With the new approach towards business, we take a look at how customer-centricity will be at the forefront of the business model and why it is important. Direct selling is not just about signing people up for your product or service anymore. It's also about providing them with top-notch service and ensuring that they are satisfied with their purchase from you as well as having an opportunity to promote your products.
Customers are the most important stakeholders in any business. They define the company’s future, its financial performance, and also its growth. In a competitive market environment, customer-centricity is key to success as customers want to be treated with respect and understanding while businesses need them for survival. Businesses that successfully understand their customers' needs, anticipate changes in customer behavior, and adopt new technologies have an edge over others because they deliver on what customers expect from them. It is essential for a business to have customer centricity as their organizational culture. It can help the company in different ways and should be monitored so that they can focus on their customers’ needs. If a company's products or services cost less in monetary, time, and effort from the customers, then this will attract them to your business.
Direct selling news has recently launched a customer-centric recognition program that honored companies for leading a sustainable, customer-centric approach towards the direct selling industry. The customer-centric companies were categorized into platinum and gold categories. These companies were honored by the DSN by analyzing the customer-distributor ratio.
3651 S Lindell Rd Suite D1050, Las Vegas, NV 89103, UNITED STATES
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About
Owning an IT company with 100+ employees was a dream. With strong determination and planning, the dream has become a reality with Epixel Solutions.
Our flagship product, Epixel MLM software, became More
Are you customer-centric? Or product-centric?
If you are keen on your customers, then this version will suit your needs.
The updated #mobileapp comes with features focused on customer growth powered by AI. The updated version with predictive analytics introduces new insightful dashboard metrics and powerful #cms.
18 out of the top 50 direct selling companies have surpassed $100 million year-on-year revenue in 2020.
However, outgrowing their competitors was not a cakewalk for them. Neither did it involve rocket science. It was just a matter of pure passion, resilience, and hard work.
The way that direct selling businesses attract and convert leads has changed over the years. It's no longer about sending a sales team on the road to meet with prospects face-to-face. Instead, it's all about using new technology to draw in potential customers. Lead generation is the process of capturing the interest of people in a product nurturing them and converting it into a customer. Distributors also play a vital role in attracting new customers. With this approach, direct selling...
Direct selling news has recently announced the winners in the global celebration 2021 event. This event is considered to be the biggest industry recognition event (https://www.epixelmlmsoftware.com/industry-news/dsn-global-celebration-2021 ) in the direct selling industry. Many personalities and direct selling companies were honored at this event. Mainly the winners were appreciated in four categories-Global 100 List, Bravo Awards, Direct Selling Legends, and Best places to work.
Some of the most successful organizations have built their success on both customer and community support. Quantum...
Knowing your group is the mainstay of developing your business. In products, content or approach, each group has diverse attitudes. Knowing the right approach will take your business to new dimensions.
Look at the diverse age groups in #directselling and the statistics they deliver is pretty exciting!!!