The brainchild of attorney, Ken Hardison, PILMMA will help you scale your law firm for greater growth and success through membership-based opportunities.
The brainchild of attorney, Ken Hardison, PILMMA will help you scale your law firm for greater growth and success through membership-based opportunities.
The brainchild of attorney, Ken Hardison, PILMMA will help you scale your law firm for greater growth and success through membership-based opportunities.
We’ve long known the benefits of affirmation and appreciation. Who doesn’t like hearing that they’ve done a good job or that the work they are doing matters? The more we feel appreciated, acknowledged, and affirmed, the happier we are and the harder most of us work to do a good job. It’s human nature. It starts when we can barely walk, proceeds through our school-age years, and continues throughout our adult life. In our personal lives, we readily recognize how our mood and motivation improves when our spouse shows they appreciate the work we’ve done at home or for our family. We see how well our children respond when they are praised for doing a good job at their chores or studies.
Just as in our personal relationships, affirmation works wonders in the business setting, too. When our staffs feel appreciated and affirmed, they are much more apt to go that extra mile to do their best work. When we show that we value their insights and welcome their ideas, they are more likely to feel vested in what we are trying to accomplish. Feeling affirmed not only boosts our confidence and self-worth but causes most of us to push even harder. Your staff and associate attorneys are no different.
Being grateful for your staff and showing it in meaningful ways, both big and small, can transform your firm. Taking action to create a firm culture of gratitude and affirmation can be a powerful catalyst that takes your firm to an entirely new level. Productivity can increase, stressful environments can dissipate, and morale improves. And when your employees are happy, guess what? Your clients will be happier too. It’s a domino effect.
If they aren’t getting it from us, we cannot expect our employees to show our clients kindness, respect, empathy, and appreciation. As Ken Hardison, Personal Injury Lawyers Marketing and Management’s (PILMMA) President puts it, “If you want your employees to be good to your clients, you need to be good to your employees, first. If you want your clients happy, you need to make your employees happy first.”
Read More: https://www.pilmma.org/blog/law-firm-marketing-management-and-culture-foster-a-culture-of-gratitude/
One of the biggest things that sets highly successful entrepreneurs apart from most business owners is that they are continual learners. They are never satisfied with the status quo. They are always asking “What if?” They are striving to know more, so they can do more and become more. They are not resting on yesterday’s success, but are striving to achieve greater success today and tomorrow. They understand the importance of acquiring fresh ideas and new insights. With that in...
Richard Cadbury had a brilliant idea- to create a heart-shaped box, embellished with images of Cupid and filled with his company’s new eating chocolates. He even marketed these boxes as having a dual purpose; Eat the delicious chocolates and reuse the beautifully embellished boxes to hold momentous and such.
The Valentines Chocolate Box was born.
There is no question that Richard Cadbury was an amazing entrepreneur and marketer. He leveraged what he had (an overabundance of cocoa) and turned it...
When most of us think about our clients, one of the first things that come to mind is a mental picture of that client who is being a pain in the proverbial butt. You know, the one you just can’t please – that’s always calling and complaining. (And typically, these are the clients you’ve done the most for or whose case is small enough you regret taking it in the first place). Or maybe you think of the client whose...
Yes, you read it correctly. Google Searches for Businesses “Near Me” rose 500% in the last several years, according to recent stats. And the stats keep going up. This isn’t just huge for restaurants and retail stores. It’s big news for any business, including law firms. If you are a law firm owner and want to dominate your market, this latest data is almost – and in some cases, MORE important than amassing Online Reviews. In fact, I’d say this...
So you’re ready to market your law firm? You’re 100% prepared to increase your law firm’s brand awareness! You’ve got the budget, the right staff, you’ve got the fortitude, but unfortunately … you have no idea how to get started.
Well, the good news is, there isn’t a magic bullet to marketing and advertising because if there were, everybody would be using it. Thusly, any “magic-bullet-marketing” tactic would cease to be magic because it would be commonplace. This fact brings us...