The brainchild of attorney, Ken Hardison, PILMMA will help you scale your law firm for greater growth and success through membership-based opportunities.
The brainchild of attorney, Ken Hardison, PILMMA will help you scale your law firm for greater growth and success through membership-based opportunities.
The brainchild of attorney, Ken Hardison, PILMMA will help you scale your law firm for greater growth and success through membership-based opportunities.
We’ve long known the benefits of affirmation and appreciation. Who doesn’t like hearing that they’ve done a good job or that the work they are doing matters? The more we feel appreciated, acknowledged, and affirmed, the happier we are and the harder most of us work to do a good job. It’s human nature. It starts when we can barely walk, proceeds through our school-age years, and continues throughout our adult life. In our personal lives, we readily recognize how our mood and motivation improves when our spouse shows they appreciate the work we’ve done at home or for our family. We see how well our children respond when they are praised for doing a good job at their chores or studies.
Just as in our personal relationships, affirmation works wonders in the business setting, too. When our staffs feel appreciated and affirmed, they are much more apt to go that extra mile to do their best work. When we show that we value their insights and welcome their ideas, they are more likely to feel vested in what we are trying to accomplish. Feeling affirmed not only boosts our confidence and self-worth but causes most of us to push even harder. Your staff and associate attorneys are no different.
Being grateful for your staff and showing it in meaningful ways, both big and small, can transform your firm. Taking action to create a firm culture of gratitude and affirmation can be a powerful catalyst that takes your firm to an entirely new level. Productivity can increase, stressful environments can dissipate, and morale improves. And when your employees are happy, guess what? Your clients will be happier too. It’s a domino effect.
If they aren’t getting it from us, we cannot expect our employees to show our clients kindness, respect, empathy, and appreciation. As Ken Hardison, Personal Injury Lawyers Marketing and Management’s (PILMMA) President puts it, “If you want your employees to be good to your clients, you need to be good to your employees, first. If you want your clients happy, you need to make your employees happy first.”
Read More: https://www.pilmma.org/blog/law-firm-marketing-management-and-culture-foster-a-culture-of-gratitude/
Choosing the best attorney intake software for your firm can be daunting; however, if you get it right, better software can have a greater impact on long-term firm profitability than any single employee or case.
But how do you figure out which software solution is right for you? After all, every firm is different. Below, you’ll find suggestions along with questions and answers for buying the right legal intake solution for your firm.
And law firm owners – like business owners all across the globe, have become forcibly versed in the “Pandemic Pivot.” Never before has the sink-or-swim mentality been more relevant or necessary for law firm viability. For almost two years, it has been “Pivot, or Perish,” in steroid mode.
A few weeks ago, I attended the PILMMA Super Summit in Washington DC. The Summit was originally slated for the Ritz Carlton Hotel in...
Data is powerful because it allows you to make improvements as you go. Not only does it help you understand your customers’ behavior, but it also enables you to predict market behavior, streamline processes, and answer many of the questions you really need answered as a business.
Although data is powerful, consolidating it when it’s scattered around can be challenging to say the least. This is where Google Analytics comes in: It helps you measure your advertising, website, and social channels’...
So you’re coming to New Orleans for PILMMA’s Summit. Well, you’re in luck as I’m about to dish out my must see, do, visit list while in New Orleans, from someone born and raised in this great city.
SIGHTSEEING
First up, you’re lucky to have Summit at a hotel in arguably one of the most interesting and unique neighborhoods in the U.S. The French Quarter is an incomparable experience due to its history, culture, architecture and amenities. Take at least a few...
We all have unique abilities, including both strengths as well as weaknesses. One of the biggest keys to success is learning to focus your time, energy, and efforts on developing and using your strengths.
Stop trying to focus on developing your weaknesses. Now I’m all about self-improvement, don’t get me wrong. But, when it comes to growing your law firm, you need to shift your mindset. Spend more of your precious time leveraging your strengths than trying to improve your weaknesses....
One of the biggest things that sets highly successful entrepreneurs apart from most business owners is that they are continual learners. They are never satisfied with the status quo. They are always asking “What if?” They are striving to know more, so they can do more and become more. They are not resting on yesterday’s success, but are striving to achieve greater success today and tomorrow. They understand the importance of acquiring fresh ideas and new insights. With that in...