Customer data platform integration is a comprehensive solution that enables a business to immediately and easily exchange information with external parties like partners, customers, suppliers, distributors, and regulatory bodies by connecting them to the business' on-premise systems and applications. This ready-to-configure solution drastically cuts installation time while minimizing complexity, risk, and high maintenance costs linked to custom-coded systems.
e-CENS is a group of data scientists, analysts, technologists, and strategists that has gained recognition on a global scale. We have more than 15 years of expertise working with top international brands More
The two most common app analytics tools are Google Analytics 4 and Universal Analytics. While Google Analytics provides a comprehensive overview of app performance, Universal Analytics offers a tailored experience for developers, helping them understand the people coming from their app, where those users are coming from, and how to reach them again. In addition, Universal Analytics is tightly integrated with other Google products, such as Search and Google AdWords, providing a wide range of actionable data that can be turned into revenue. Most developers choose Google Analytics because it’s free, easy to set up, and provides a clear picture of their app performance.
Mobile app analytics tools have made it easier than ever to understand user behavior on your app. But when it comes to pinpointing exactly what your users are doing on your app, none of the tools in the market today offer the same level of detail. Enter eCENS, the world’s first platform for app analytics built to address this unmet demand. eCENS gives you the ability to drill down into large volumes of data to find the exact actions your users are taking on your app, so you can make the most informed decisions possible about your user acquisition, retention and revenue.
The best customer data platforms on the market today.
Because customers and buyers in practically every industry are now digital-first, customer experience is the digital trend driving modern organisations. Brands are gathering a tonne of customer data to enable the urgent need for personalization at scale. But a lot of the customer data that comes in is unstructured and comes from a number of sources. How well businesses handle and utilize all that customer data will be a major determinant of which businesses succeed in the upcoming years.
You can optimize your customers' experiences at every stage of their trip by using mobile customer journey analytics, which may give you the vital data you need. Conversion rates can be greatly increased by giving your audience a fulfilling and interesting trip. We believe Mobile Analytics tools should be an essential component of the process in order to create a Mobile customer journey map as correctly as feasible.
The mobile customer journey refers to the journey that the customer takes when they become a mobile customer. It includes the customer’s end-to-end experience with your company and covers the entire customer journey, from identifying the problem to serving the customer solution. It encompasses the customer touch points at each step, such as the website, email, direct mail, and mobile.
Our mobile app analytics and performance services enable you to gain a clear understanding of the interactions people have with your mobile apps on mobile devices. Our performance services enable you to test different strategies to improve the performance of your mobile apps – for example, whether it makes sense to dynamically load content on the app instead of having it load when users open the app. Both of these services help you understand the impact of your digital investments and make better decisions about where to invest your time and money for the best customer experience.
