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Wait for few seconds in the printer idle mode once you turn on the printer
Disconnect the power cord end at first from the printer port in the on condition itself
Next, from the power outlet remove the adapter
Reconnect the power cord, turn on the printer after you wait for a few minutes
If the error message still persists, move on to the next step
Paper jams – how to remove
Open the paper input tray and look for any paper jam in the tray in the first place
To remove completely from the printer, press the buttons which are located on the two sides of the tray and slide out the input tray
In the surrounding gaps after removing, look out for any jammed and scraps of paper
Again, insert the paper input tray to the printer once you gently yet firmly remove the paper contents in the gap
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Users can resolve any of printer issues by following the appropriate troubleshooting techniques availed here. Printer Offline is one of the very common issue faced by every HP printer. The printer offline prompt often indicates that the communication between the Printer and the PC are not capable. This may be due to improper Internet Connectivity, Faulty Ethernet Cable and many more. Now Get the best support for the HP Printer troubleshooting tips try my blogs @ https://www.b123-hp.com/hp-printer-problems/ or just contact the customer service at the toll-free number +1-888-214-1820