On the one hand, you have big cleaning companies who charge clients $50 - $80 per hour per cleaner while only paying them $10-$14 per hour (that's only 12.5-20%). Where’s the rest of the money going you ask? It’s going to large office space, extra administrative help, TV commercials, company cars, uniforms, etc. On the upside, these bigger companies are prompt to answering your requests, eager to provide good customer service and have great communication systems in place to ensure your cleaners understand your specific needs.
