SuiteCRM BCC Archive add-on can keep control over every conversation of customer. It automatically updates the CRM customer history in real-time.
Is it possible to update the client conversation automatically in CRM history? Yes, by choosing a product like SuiteCRM BCC Archive (Premium). One of the top-most email archiving solutions for business that scans CC, TO, FROM, BCC, and Body. To update automatically, you need to enter an email address mybusinessbest.com (just an example) in BCC. The extension will fetch the data and update it in real-time without any error or any kind of delay. You can choose any channel now to communicate with any of your valuable clients. This extension of SuiteCRM is compatible with all versions of SuiteCRM.
The jotted points below are full of awesome functions. Check out how the BCC Archive addon can help you more-
First, the addon will update everything in real-time. You can create various inbound settings if you choose the premium version.
If an email is attached to the history, a user will receive a notification alert. This never lets you miss anything.
When you archive a BCC email address, you can choose any module to work such as Leads, Contacts, etc.
The plugin scans the email inbox after every one minute. Go to the Activity logger to know the scanning time.