The Case For Investing in a Healthcare RCM Solution
It’s no secret that American healthcare is extremely complicated with a labyrinth of regulation. It’s one of the reasons why medical costs are high, and providers have to navigate a maze of processes to get paid on time. When a patient walks in, there is pre-registration, then his or her insurance plan needs to get verified, there’s documentation of the services rendered by the provider, followed by medical coding and filling out claims and submitting them. It would take over 2 weeks or even longer for the payer to reimburse the provider, provided everything is alright with the claim.
Needless to point out, such an elaborate series of bureaucratic steps are highly prone to human errors. A single mistake in the above steps could result in long and costly delays for the provider. That’s where revenue cycle management software can make a difference.
The larger the hospital, the greater the volume of patients it deals with. Consequently, it would involve a large load of documentation and paperwork without a digital platform for revenue cycle management. Moreover, it is bound to increase the likelihood of human errors during any one or more of the series of steps involved in medical billing. That’s why large hospitals and even medium-sized ambulatory care centers use revenue cycle software. Such a platform greatly improves the productivity of the staff, minimizes the chances of errors, and ensures healthy revenue cycles.
In addition to improving revenues, revenue cycle management services also ease the administrative burden for upper management at hospitals. When that happens, both they and the doctors can direct more time and energy towards patient care. In fact, it has actually been observed that solutions for revenue cycle in healthcare have had a direct impact on the overall patient experience. It holds true especially for smaller practices in rural locations.
American healthcare is extremely complex with many layers of regulation and bureaucracy. From the time a person walks in for a consultation, to the moment when the doctor gets paid for his services, there is an elaborate series of steps that need to be carried out for everything to work out smoothly.
Managing appointments, verifying insurance coverage, documenting the visit, medical coding, and submitting a claim to a payer are the steps of processes that transpire between a scheduled appointment and a doctor getting paid for his services. Needless to say, it is a very long, time-consuming, and laborious process that is also prone to errors. But digitization has alleviated much of the problems that haunt these procedures. Thanks to innovations in healthcare technologies, there are digital solutions from multiple companies for each of the processes mentioned above. However, all of them need to work together seamlessly in order for providers to derive value for their investment in the solutions.
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