Dispatch software uses automation to send email or text appointment reminders when techs are on the way to the job site, improving customer satisfaction and customer experience. MS also records customer calls and links to them on your dispatch board, job record, and job-audit trail.
Scheduling staff creates an order and a flow to your business. Everyone knows when they're supposed to work, which allows them to focus on their job. Proper scheduling ensures the important tasks are covered at appropriate times.
