Dispatch software uses automation to send email or text appointment reminders when techs are on the way to the job site, improving customer satisfaction and customer experience. MS also records customer calls and links to them on your dispatch board, job record, and job-audit trail.
Scheduling staff creates an order and a flow to your business. Everyone knows when they're supposed to work, which allows them to focus on their job. Proper scheduling ensures the important tasks are covered at appropriate times.
What are the top tips to build and manage good teams?
Care about employees Customer service managers' main responsibility is to support teams and help them succeed. They must invest in their teams both professionally and personally.
Inventory management software is software designed to track and manage items through various stages along the supply chain. Features include stock level management, inventory item categorization, sales order and purchase order tracking, barcode scanning, and automatic reorder point purchasing.
