Omnichannel revolves around the customer and delivers a consistent brand experience that builds a personal connection with your customers across all channels. What does this mean for the actual customer? In the simplest terms, customers can access information and choose to make purchases from any channel, since the channels are connected to each other.
The ERP champion isn't a specific job title; rather, it's any person who decides to strongly advocate for an upgrade to their organization's back-office systems. An ERP champion could be anyone from the CIO to an IT team member. The common thread is that they will always be somebody who identifies problems in a company’s backend processes, identifies technological solutions for those problems, and works to get those solutions implemented.
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Your digital catalog is your chance to educate prospective buyers and remove all obstacles to the sale. A catalog with professional, captivating photos and robust, informative details performs the heavy lifting of converting browsers to buyers.
