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Hello, my name is Jewel. and I am a Customs agent. I have 5 years work experience in Steve's Ice Cream company. Nowadays I write new articles like . This article provides a lot of information for me. A customs agent is a person who clears shipments at the port of imported or exported goods. Custom brokers are responsible to ensure that all the imported and exported items meet all the regulations, packing, laws and other requirements that are mentioned under law. Depending on the country and region, the customs agent performs some of the following tasks.