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  • Tampa
Added on 08 May 2020

HP Printers Troubleshooting

08 May 2020

HP PRINTER PROBLEMS

  • Driver unavailable issue.
  • HP printer not printing.
  • Printer offline issue.
  • Paper Jam problem.
  • Getting a faded output in the printout.



RESOLVE THE HP PRINTER PROBLEMS

To resolve the HP Printer Problems, follow the below troubleshooting guidelines.

TROUBLESHOOTING

  • To start with, on your desktop, double click the HP PSDR icon.
  • Select start.
  • Choose your appropriate printer and click next.
  • In the finding and fixing problems screen, choose fix printing option.
  • Now, the list of actionable results will be displayed on the screen.
  • On getting, white checkmarks, it indicates that the printer passed all the tests.
  • You can use the test print option or click the skip option.
  • If you find a white wrench, the PSDR has found issues and has repaired or solved the issue.
  • Getting a yellow exclamation point indicates that the test has failed. 
  • It requires user action.
  • Finally, follow the on-screen prompts and guidelines to solve the issue, if you get a red X mark.

For further assistance on how to resolve the HP Printer Problems, call our customer support team number +1-800-237-0201 anytime or visit our site 123.hp.com.


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