The British Airways Johannesburg Office offers assistance to passengers on the following topics: flight booking and fares, ticket enquiries, itinerary changes, baggage questions, flight status and delayed or lost baggage. Passengers may obtain assistance with flight options, special meal requirements, seating options, booking amendments and cancellations, baggage allowance questions and baggage refunds. Assistance can also be obtained for those travelling with children or in need of assistance, travel documentation and online check-in questions and time considerations, and travel advisory or flight disruption assistance. To make any inquiry, the booking number must be provided and travelers should have their passport or ID number handy. Passengers should also be mindful that any recent airline updates may need to be taken into account and that they should verify their airline has not recently changed prior to travel.