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The problem to create a group in outlook can get fixed with Microsoft Outlook support or Outlook tech support. You would need Outlook customer support to know how to create a group in outlook. Microsoft Outlook customer support from Outlook online support or through Outlook support phone number or contact number for outlook provides Outlook phone support for help.
https://www.microsoftsupportoutlook.com/customized-details-to-create-outlook-group/
