The concept of Application services at Infotonics Media

Our theory of application services incorporates the following points:

• We employ state-of-the-art technologies and the latest approaches. We actively utilize and regularly develop our competencies in IoT, big data, machine learning, AI, image analysis, AR, DevOps/Continuous Delivery (CD), and do not ignore established and long-trusted technologies.
• We understand how to manage complicated enterprise IT panoramas that are in existence for ages. For 15 years, we're inferring the experience from multiple projects and learned skills to break the regularities of other nature and structural models.
• We are adaptable and adjustable in terms of assistance. We are ready to cooperate with third-party vendors and deliver business value to the customers. We adjust as per the needs and priorities of the clients and readjust service timelines to the new setting.
• We focus on the TCO of the solutions we address and control. We examine how to optimize operational, maintenance, and other costs while improvising a solution.

Application Services we offer

Infotonics Media offers the following set of application services for midsized and significant enterprises:

Enterprises Applications

CRM (Sales / Operational)

E-Commerce, Multi Vendor

BI and KPI Solutions

Web Portal Development

Collaborative Work Solutions

Mobile App Development

IT Service Management

Application Development

We design and deliver web, mobile, and cloud application development with different complexities for various needs. We offer flexibility, security, speed, and alliance potential as a priority during the entire process. 

The advancement of custom software comes from:

• The real value to the business We believe in a thorough study of all critical business requirements and the planned application context. We follow the workflow as per the plan and technology preferences that satisfy all the fundamentals of any business.
• Constant work and undemanding maintenance We create loose-coupled and clear code. It is easy to test, control, and upgrade.
• High-quality and up-to-date announcements We have our own Quality Management System that streamlines the software development processes. It allows providing dependable solutions within the fixed deadline.
• Quick delivery of unique features We apply DevOps, Continuous Delivery and Continuous Integration practices, automated testing, and other deployment tools. Therefore, we ensure stable performance by implementing new features without system freezes and with decreased code errors.

Application management

Infotonics Media takes the responsibility of the entire application performance management of assuring their expanded business versatility and optimized IT values. We work as per the latest application management services and maintain and monitor every application server and database that takes care of performance, sustainability, stability and keep it synced.

Here is the list of application management services offered at Infotonics Media:

• Remote application monitoring and performance management

We operate over the continuous remote diagnostics of your demanding applications. We identify problems, share detailed info on principle issues and provide advice on the required amendments. We track transaction integrity, data compatibility, report queue exceeds, server failures. 

• Exclusive application support

Infotonics Media assists in treating a spectrum of problems and incidents to control every small modification and configuration. We advise on beneficial app optimization exercises to discuss brand-new requirements. 

• Help Section

We’ve 24/7/364 help desk. It can become a single point of communication for application users. The help desk representatives receive all service requests and incident reports through e-mail, phone, chat, a ticket management system, and more. We evaluate the problem and solve simple cases directly (L1 support) or transfer serious issues to technical experts (L2/L3 support). We also create a knowledge base and an FAQ section for self-help. 

• Designing and executing Continuous Delivery channel

We design and carry out the plan to connect it with the development, testing, and deployment of your application to automate it. 

Application Modernization

Infotonics Media implements updating of legacy applications to enhance their performance and combine them into a functional business IT approach. We sustain a variety of ‘improvement’ activities and compare them according to the business necessities. 

Re-hosting – transferring an application from the on-premises or the old cloud app base to the new cloud without important revivals and changes in code. 

Re-platforming – relocating a part of an application to the cloud with minimal optimizations and upgrades to leverage. 

Re-architecting – modifying an application’s planning and design to make it more adaptable, resilient, and integration-friendly. Or provide clear app maintenance and modernized testing and distribution of further upgrades. 

Re-engineering – redesigning application segments, modernizing a few features such as performance, functionality, or adding new elements to an already existing system.

To make application modernization stable and beneficial, Infotonics Media take care:

• Closely collaborate with the client's IT department, other concerned employees, and third-party merchants to get complete information on the application under the upgrade mode.
• Carefully obtain business demands from existing software applications.
• Analyzing the foundation, recognize all code mandates and segment integrations.

Application Integration

• Select an integration pattern that responds to the prevailing demands and a prospective artifice of your company.

• Pay due diligence to special integration risks

• Cover the end-to-end integration process

We implement the application support solutions by modernizing your legacy applications to recognize their continuous operations in the new environment. We also provide comprehensive testing coverage as well as further unification and maintenance services.

Application security services

Security specialists at Infotonics Media support enterprises in building their application security immune to warnings. 

• We stick to follow all security principles and help you stay submissive with stringent industry-specific safety requirements, such as HIPAA, GDPR, PCI DSS, etc.
• We help in compiling security needs and recommend a flexible app layout that addresses potential security risks.
• We perform constant website security testing observing to ensure your applications remain safe and sound and appropriately identify the need for security upgrades to meet ever-evolving cyber warnings.
• We examine security imperfections of your application employing white box (with code audit) testing or black box testing (without access to application code) and report with suggestions on overcoming discovered vulnerabilities.

Application testing

We execute an automated software testing application for every stage, such as implementation, deployment, maintenance, and development. Infotonics Media identifies potential risks and verifies a perfect solution that works correctly within time, and communicates to the quality specifications. We ensure comprehensive checking of your application with multiple types of testing, including:

Grade up Your Business Software with Infotonics Media

Employ our professional support in application development and maintenance, update and support to gain a flourishing digital transformation, improve application profitability, and overcome operational expenses