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Unify messaging channels and personalize self-service on your website, in-app, and across digital messaging channels (WhatsAPP, SMS and more!)

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Unify messaging channels and personalize self-service on your website, in-app, and across digital messaging channels (WhatsAPP, SMS and more!)

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Unify messaging channels and personalize self-service on your website, in-app, and across digital messaging channels (WhatsAPP, SMS and more!)

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ai tools

ai customer support

ai powerd chat bot

realtime customer service

customer service

About

Freshworks recognizes the value of generative AI in assisting customer service agents. By equipping agents with AI-powered tools and capabilities, they can efficiently address customer problems, leverage automated suggestions, and provide personalized support

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