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    Unify messaging channels and personalize self-service on your website, in-app, and across digital messaging channels (WhatsAPP, SMS and more!)
    Unify messaging channels and personalize self-service on your website, in-app, and across digital messaging channels (WhatsAPP, SMS and more!)

    Intro

    Unify messaging channels and personalize self-service on your website, in-app, and across digital messaging channels (WhatsAPP, SMS and more!)

    Tags

    ai tools
    ai customer support
    ai powerd chat bot
    realtime customer service
    customer service

    About

    Freshworks recognizes the value of generative AI in assisting customer service agents. By equipping agents with AI-powered tools and capabilities, they can efficiently address customer problems, leverage automated suggestions, and provide personalized support
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