Founded in 2006, Epic IT supports Perth organisations with end-to-end managed IT services: helpdesk and onsite support, endpoint and network management, Microsoft 365 and cloud projects, procurement, and security (EDR, training, frameworks). The company highlights rapid response (calls answered in ~36 seconds, 15-minute ticket response targets) and flexible, low-risk onboarding (90-day exit/refund guarantee), with office hours Mon–Fri 7:00 AM–5:30 PM and after-hours support per MSA.