Dhanesh Haridas, Chief technical officer at Epixel MLM Software is a passionate and enthusiastic business person with 10+ years of experience in Software field.
CTO at Epixel MLM Software
3651 Lindell Rd., Suite D1050, Las Vegas, Nevada 89103
Dhanesh Haridas, Chief technical officer at Epixel MLM Software is a passionate and enthusiastic business person with 10+ years of experience in Software field.
CTO at Epixel MLM Software
3651 Lindell Rd., Suite D1050, Las Vegas, Nevada 89103
Dhanesh Haridas, Chief technical officer at Epixel MLM Software is a passionate and enthusiastic business person with 10+ years of experience in Software field.
CTO at Epixel MLM Software
3651 Lindell Rd., Suite D1050, Las Vegas, Nevada 89103
Customer Relationship in Direct Selling - Know How!
Engaging your customers in the right way is as important as making profits. Subscriptions and loyalty programs are an indirect way of telling your customers that you value them or they are your premium customer. Customer engagement paired with loyal strategies is aiming at relationships at a more personal level than the usual business relationship. This is one of the key strategies of a direct selling e-commerce business (https://www.epixelmlmsoftware.com/blog/ecommerce-direct-selling-tips ). Be its a cashback feature or a scratch card or a prime subscription feature, this brings customers closer by building their trust and relationship with the brand.
These reward programs while making purchase and delivery give added advantage to the customers and at the same time brings revenue to the company. $478.2 billion is the approximate revenue expected to be generated through subscriptions by 2025. This also helps with retaining great customer relationship management.
Recent research has shown that companies that engaged with their B2B customers managed to reduce customer loss by 63% (https://www.forbes.com/sites/blakemorgan/2019/09/24/50-stats-that-prove-the-value-of-customer-experience ). This has resulted in increased wallet share by 55% and productivity boost by 50%. Direct Selling being the most customer-centric industry, the strategy can do wonders to create customer connections at more intelligent levels.
It is important to identify your customers accurately and understand their needs and preferences. Various social media platforms, website forms, polls, and questionnaires could be used to extract the right data (https://blog.hootsuite.com/social-media-data-collection ). Online paid surveys are yet another tool to get a detailed understanding because people tend to share their personal information when they are incentivized.
Ultimately, you should stay honest with your customers and deliver what it promised to them. Loyal customers tend to forgive even if the company makes a mistake in unforeseen circumstances and that depends upon the relationship that is built with them. Ideally, the goal is to build a business with increased retention rates and positive feedback. Word of mouth does matter a lot, and you decide on what your customers should speak about you through your business.
Being an industry that aims to sell its product across wider marketplaces, the need for better e-store management systems is high in direct selling. Better e-commerce store management (https://www.epixelmlmsoftware.com/use-cases/store-management ) ensures profitable and sustainable growth in the direct selling business. There are several ways you can manage your e-store effectively.
Inventory management is a key process in managing your e-store. Managing inventory helps the direct selling business to prevent:
-->Overstocking
-->Understocking
-->Wastage of time
-->Wastage of labor
Inventory management tools can be associated with the...
Prevent Overpayment of Commission in Your Binary MLM Business
Binary MLM plan is one of the most desirable compensation plans (https://www.epixelmlmsoftware.com/blog/binary-mlm-plan-most-suited-for-business ) in the network marketing industry. It has attracted the attention of prospects and entrepreneurs alike, with its simple structure and flexible nature. As much as it is important to incentivize your distributors adequately, you must also pay attention to how ideal your payout distribution is. Overcompensation can be big trouble if left unnoticed by the organization. This can be...
Direct Selling Industry Researches And Interesting Studies in the Year 2021
The direct selling industry has grown by 12% since 2016. In spite of the economic turbulence, this industry has seen accelerated growth in recent years and shows no signs of slowing down. In 2021, the direct selling industry stood strong to face any adverse situation(https://www.epixelmlmsoftware.com/blog/direct-selling-industry-2021 ) and even saw an increase in its revenue. In 2021, direct selling companies across the globe were awarded many accolades for their outstanding contribution,...
In today's competitive business environment, direct selling organizations have a hard time achieving the success they need to survive. It is important for them to find advanced ways and adopt different strategies that will allow them to excel in their industry. One way for these network marketing organizations to do this is through an efficient sales enablement program (https://www.epixelmlmsoftware.com/blog/sales-enablement-tools-direct-selling )that empowers their distributors with the tools and resources they need to engage customers effectively.
Many direct selling companies overlook the power...
Social Selling is the practice of using social media to generate leads and influence potential customers in direct selling. Direct selling entrepreneurs are increasingly turning to social media platforms for lead generation because it has been shown that modern customers are digitally driven and socially connected (https://www.epixelmlmsoftware.com/use-cases/social-selling )
There are a number of social media channels out there, but which ones should a network marketing organization be using to generate leads? Every direct selling company is looking for new customers...
A sustainable direct selling business model is a goal for many direct selling entrepreneurs. However, the process of achieving this may seem daunting and confusing to some. There are many decisions to make before beginning your direct selling journey. How will you sell products or services? Who will be your target market? Knowing about advanced consulting services (https://www.epixelmlmsoftware.com/mlm-consulting ) for the business is the first step to achieve your goal.