Dhanesh Haridas, Chief technical officer at Epixel MLM Software is a passionate and enthusiastic business person with 10+ years of experience in Software field.
CTO at Epixel MLM Software
3651 Lindell Rd., Suite D1050, Las Vegas, Nevada 89103
Dhanesh Haridas, Chief technical officer at Epixel MLM Software is a passionate and enthusiastic business person with 10+ years of experience in Software field.
CTO at Epixel MLM Software
3651 Lindell Rd., Suite D1050, Las Vegas, Nevada 89103
Dhanesh Haridas, Chief technical officer at Epixel MLM Software is a passionate and enthusiastic business person with 10+ years of experience in Software field.
CTO at Epixel MLM Software
3651 Lindell Rd., Suite D1050, Las Vegas, Nevada 89103
Customer Relationship in Direct Selling - Know How!
Engaging your customers in the right way is as important as making profits. Subscriptions and loyalty programs are an indirect way of telling your customers that you value them or they are your premium customer. Customer engagement paired with loyal strategies is aiming at relationships at a more personal level than the usual business relationship. This is one of the key strategies of a direct selling e-commerce business (https://www.epixelmlmsoftware.com/blog/ecommerce-direct-selling-tips ). Be its a cashback feature or a scratch card or a prime subscription feature, this brings customers closer by building their trust and relationship with the brand.
These reward programs while making purchase and delivery give added advantage to the customers and at the same time brings revenue to the company. $478.2 billion is the approximate revenue expected to be generated through subscriptions by 2025. This also helps with retaining great customer relationship management.
Recent research has shown that companies that engaged with their B2B customers managed to reduce customer loss by 63% (https://www.forbes.com/sites/blakemorgan/2019/09/24/50-stats-that-prove-the-value-of-customer-experience ). This has resulted in increased wallet share by 55% and productivity boost by 50%. Direct Selling being the most customer-centric industry, the strategy can do wonders to create customer connections at more intelligent levels.
It is important to identify your customers accurately and understand their needs and preferences. Various social media platforms, website forms, polls, and questionnaires could be used to extract the right data (https://blog.hootsuite.com/social-media-data-collection ). Online paid surveys are yet another tool to get a detailed understanding because people tend to share their personal information when they are incentivized.
Ultimately, you should stay honest with your customers and deliver what it promised to them. Loyal customers tend to forgive even if the company makes a mistake in unforeseen circumstances and that depends upon the relationship that is built with them. Ideally, the goal is to build a business with increased retention rates and positive feedback. Word of mouth does matter a lot, and you decide on what your customers should speak about you through your business.
In order to find the right customers in network marketing, direct selling entrepreneurs need to spend time on prospecting efforts and research where they are in their buying process.
It's the most important part of any sales team, but it can be a daunting experience. There are tools to help make this process easier for distributors. Automating your sales prospecting(https://www.epixelmlmsoftware.com/use-cases/sales-prospecting )lets you spend more time on what matters - building relationships and identifying quality leads.
Network marketing is a successful business model prevalent in society since 1800. Since its inception, it has faced a lot of scrutinies because most people considered this direct selling to be a scam. Now also some countries are considering this to be an illegitimate business, some countries have found the opportunities opened in this industry and successfully contributed to the economy. The important part of the direct selling organization is the distributors. These distributors are the backbone of the business...
Any organization would want their leads to be excited about their products. Generating that interest across leads requires the delivery of relevant content at the right time. In the right way. Every business needs a strong marketing strategy to be successful. One of the most important aspects of any company's marketing plan is lead generation (https://www.epixelmlmsoftware.com/blog/mlm-lead-generation-ideas). Leads are people who have shown interest in your product or service and may be looking for more information on it. Generating leads can...
Effective Distributor Onboarding is Crucial for the Success of Your Network Marketing Business
Onboarding is the process of familiarizing a newcomer to a new environment. This is very important in a work environment. The effectiveness of onboarding strategies determines how productively your distributors would start their careers. The onboarding process is a great opportunity for distributors to learn and familiarize themselves with the strategies and leaders of the business. This creates a sense of confidence and knowledge within them, which is...
Being an industry that aims to sell its product across wider marketplaces, the need for better e-store management systems is high in direct selling. Better e-commerce store management (https://www.epixelmlmsoftware.com/use-cases/store-management ) ensures profitable and sustainable growth in the direct selling business. There are several ways you can manage your e-store effectively.
Inventory management is a key process in managing your e-store. Managing inventory helps the direct selling business to prevent:
-->Overstocking
-->Understocking
-->Wastage of time
-->Wastage of labor
Inventory management tools can be associated with the...
Direct Sales Planner: An All-in-One Solution for Distributors in the Direct Selling Business
Direct Sales Planner will help distributors in the direct selling business to plan ahead and organize their day-to-day activities. It helps to accelerate the growth by giving you a platform to plan your direct selling business(https://www.epixelmlmsoftware.com/direct-sales-planner ) ahead, organize various aspects of your sales process, and implement it on time with minimum effort.
The direct sales planner is a system that has been designed to solve the problems...