Dhanesh Haridas, Chief technical officer at Epixel MLM Software is a passionate and enthusiastic business person with 10+ years of experience in Software field.
CTO at Epixel MLM Software
3651 Lindell Rd., Suite D1050, Las Vegas, Nevada 89103
Dhanesh Haridas, Chief technical officer at Epixel MLM Software is a passionate and enthusiastic business person with 10+ years of experience in Software field.
CTO at Epixel MLM Software
3651 Lindell Rd., Suite D1050, Las Vegas, Nevada 89103
Dhanesh Haridas, Chief technical officer at Epixel MLM Software is a passionate and enthusiastic business person with 10+ years of experience in Software field.
CTO at Epixel MLM Software
3651 Lindell Rd., Suite D1050, Las Vegas, Nevada 89103
Customer Relationship in Direct Selling - Know How!
Engaging your customers in the right way is as important as making profits. Subscriptions and loyalty programs are an indirect way of telling your customers that you value them or they are your premium customer. Customer engagement paired with loyal strategies is aiming at relationships at a more personal level than the usual business relationship. This is one of the key strategies of a direct selling e-commerce business (https://www.epixelmlmsoftware.com/blog/ecommerce-direct-selling-tips ). Be its a cashback feature or a scratch card or a prime subscription feature, this brings customers closer by building their trust and relationship with the brand.
These reward programs while making purchase and delivery give added advantage to the customers and at the same time brings revenue to the company. $478.2 billion is the approximate revenue expected to be generated through subscriptions by 2025. This also helps with retaining great customer relationship management.
Recent research has shown that companies that engaged with their B2B customers managed to reduce customer loss by 63% (https://www.forbes.com/sites/blakemorgan/2019/09/24/50-stats-that-prove-the-value-of-customer-experience ). This has resulted in increased wallet share by 55% and productivity boost by 50%. Direct Selling being the most customer-centric industry, the strategy can do wonders to create customer connections at more intelligent levels.
It is important to identify your customers accurately and understand their needs and preferences. Various social media platforms, website forms, polls, and questionnaires could be used to extract the right data (https://blog.hootsuite.com/social-media-data-collection ). Online paid surveys are yet another tool to get a detailed understanding because people tend to share their personal information when they are incentivized.
Ultimately, you should stay honest with your customers and deliver what it promised to them. Loyal customers tend to forgive even if the company makes a mistake in unforeseen circumstances and that depends upon the relationship that is built with them. Ideally, the goal is to build a business with increased retention rates and positive feedback. Word of mouth does matter a lot, and you decide on what your customers should speak about you through your business.
Direct selling is a booming industry opened with a lot of opportunities. Distributors are key to the success of any direct selling organization. They help market your products, sell them, and recruit new distributors who can do the same. It’s important that network marketing entrepreneurs have a strong onboarding process (https://www.epixelmlmsoftware.com/use-cases/distributor-onboarding ) in place to engage these people with productivity-boosting tasks, starting day one.
Without personalized onboarding, distributors may never get the opportunity to learn about their strengths and weaknesses....
Being an industry that aims to sell its product across wider marketplaces, the need for better e-store management systems is high in direct selling. Better e-commerce store management (https://www.epixelmlmsoftware.com/use-cases/store-management ) ensures profitable and sustainable growth in the direct selling business. There are several ways you can manage your e-store effectively.
Inventory management is a key process in managing your e-store. Managing inventory helps the direct selling business to prevent:
-->Overstocking
-->Understocking
-->Wastage of time
-->Wastage of labor
Inventory management tools can be associated with the...
Direct Selling Industry Researches And Interesting Studies in the Year 2021
The direct selling industry has grown by 12% since 2016. In spite of the economic turbulence, this industry has seen accelerated growth in recent years and shows no signs of slowing down. In 2021, the direct selling industry stood strong to face any adverse situation(https://www.epixelmlmsoftware.com/blog/direct-selling-industry-2021 ) and even saw an increase in its revenue. In 2021, direct selling companies across the globe were awarded many accolades for their outstanding contribution,...
Network marketing is a successful business model prevalent in society since 1800. Since its inception, it has faced a lot of scrutinies because most people considered this direct selling to be a scam. Now also some countries are considering this to be an illegitimate business, some countries have found the opportunities opened in this industry and successfully contributed to the economy. The important part of the direct selling organization is the distributors. These distributors are the backbone of the business...
Network marketing is a booming industry where the products are distributed through independent distributors where they can earn a handsome income. These distributors can earn a handsome income through these marketing model. The distributors can earn a commission for the sales they made as well as for the sales their downlines make. So the network marketing entrepreneur should assure that they have a proper commission system to pay these distributors. But as the network of distributors gets expanded, it would...
Any organization would want their leads to be excited about their products. Generating that interest across leads requires the delivery of relevant content at the right time. In the right way. Every business needs a strong marketing strategy to be successful. One of the most important aspects of any company's marketing plan is lead generation (https://www.epixelmlmsoftware.com/blog/mlm-lead-generation-ideas). Leads are people who have shown interest in your product or service and may be looking for more information on it. Generating leads can...