Dhanesh Haridas, Chief technical officer at Epixel MLM Software is a passionate and enthusiastic business person with 10+ years of experience in Software field.
CTO at Epixel MLM Software
3651 Lindell Rd., Suite D1050, Las Vegas, Nevada 89103
Dhanesh Haridas, Chief technical officer at Epixel MLM Software is a passionate and enthusiastic business person with 10+ years of experience in Software field.
CTO at Epixel MLM Software
3651 Lindell Rd., Suite D1050, Las Vegas, Nevada 89103
Dhanesh Haridas, Chief technical officer at Epixel MLM Software is a passionate and enthusiastic business person with 10+ years of experience in Software field.
CTO at Epixel MLM Software
3651 Lindell Rd., Suite D1050, Las Vegas, Nevada 89103
Customer Relationship in Direct Selling - Know How!
Engaging your customers in the right way is as important as making profits. Subscriptions and loyalty programs are an indirect way of telling your customers that you value them or they are your premium customer. Customer engagement paired with loyal strategies is aiming at relationships at a more personal level than the usual business relationship. This is one of the key strategies of a direct selling e-commerce business (https://www.epixelmlmsoftware.com/blog/ecommerce-direct-selling-tips ). Be its a cashback feature or a scratch card or a prime subscription feature, this brings customers closer by building their trust and relationship with the brand.
These reward programs while making purchase and delivery give added advantage to the customers and at the same time brings revenue to the company. $478.2 billion is the approximate revenue expected to be generated through subscriptions by 2025. This also helps with retaining great customer relationship management.
Recent research has shown that companies that engaged with their B2B customers managed to reduce customer loss by 63% (https://www.forbes.com/sites/blakemorgan/2019/09/24/50-stats-that-prove-the-value-of-customer-experience ). This has resulted in increased wallet share by 55% and productivity boost by 50%. Direct Selling being the most customer-centric industry, the strategy can do wonders to create customer connections at more intelligent levels.
It is important to identify your customers accurately and understand their needs and preferences. Various social media platforms, website forms, polls, and questionnaires could be used to extract the right data (https://blog.hootsuite.com/social-media-data-collection ). Online paid surveys are yet another tool to get a detailed understanding because people tend to share their personal information when they are incentivized.
Ultimately, you should stay honest with your customers and deliver what it promised to them. Loyal customers tend to forgive even if the company makes a mistake in unforeseen circumstances and that depends upon the relationship that is built with them. Ideally, the goal is to build a business with increased retention rates and positive feedback. Word of mouth does matter a lot, and you decide on what your customers should speak about you through your business.
Effective Distributor Onboarding is Crucial for the Success of Your Network Marketing Business
Onboarding is the process of familiarizing a newcomer to a new environment. This is very important in a work environment. The effectiveness of onboarding strategies determines how productively your distributors would start their careers. The onboarding process is a great opportunity for distributors to learn and familiarize themselves with the strategies and leaders of the business. This creates a sense of confidence and knowledge within them, which is...
Direct selling is a successful business model since 1800. Even though the direct selling industry always have a negative image among the people, the industry has opened a lot of opportunities. The success of a direct selling organization thrives on the sole basis of self-motivated distributors who will be able to persuade and convince other people to buy their products. These distributors hold an important place in the direct selling organization.
The success of network marketing business depends on how many...
During the COVID period, many people grew more and more concerned about their health and safety. As a result, those in the industry-related health and wellness industry saw an increase in sales. The pandemic was unprecedented and left a deep impact on the world economy. It led to global economic deflation of 4.4% in 2020, according to IMF estimates. This research explores how COVID-19 affected direct selling brands and its impact on the network marketing companies themselves as well as...
Prevent Overpayment of Commission in Your Binary MLM Business
Binary MLM plan is one of the most desirable compensation plans (https://www.epixelmlmsoftware.com/blog/binary-mlm-plan-most-suited-for-business ) in the network marketing industry. It has attracted the attention of prospects and entrepreneurs alike, with its simple structure and flexible nature. As much as it is important to incentivize your distributors adequately, you must also pay attention to how ideal your payout distribution is. Overcompensation can be big trouble if left unnoticed by the organization. This can be...
Network marketing is a booming industry where the products are distributed through independent distributors where they can earn a handsome income. These distributors can earn a handsome income through these marketing model. The distributors can earn a commission for the sales they made as well as for the sales their downlines make. So the network marketing entrepreneur should assure that they have a proper commission system to pay these distributors. But as the network of distributors gets expanded, it would...
In today’s customer-centric world, it is imperative for network marketing companies to empower their salesforce with the right knowledge. We have seen the rise of “transactional selling” in recent years. This term refers to a situation where a customer pays a company upfront for goods or services without asking any questions about what they are buying. Sales enablement strategy (https://www.epixelmlmsoftware.com/use-cases/sales-enablement )can help your direct selling company sell more and at higher margins. Here are some of the latest strategies used...