A business telephone system is nothing but multiline phone system which is used in the offices as well as in other business environments. This type of phone system offers different types of features such as call transferring, handling, accounting, metering etc. It also allows users features like conference calling.

So overall, it is fair to conclude that by using a business phone system, you will be able to address your calling needs easily. Continue reading to know all the information about this type of phone system.

Overview

This type of system helps businesses to build an advanced calling network designed to solve communication problems. Both small and large organisations can use this type of system. Most of the service providers use the VoIP technology for powering this type of phone system.

They are ideally built to address the complex needs of businesses. The list includes multiple lines, voice mailing, conference calling and more. In the section below, we will take a close look at the VoIP system.

The hardware and software system of a VoIP phone is ideally built so that it can send and receive phone calls over the IP network. This type of system converts analogue telephony audio into digital format, which can be easily transmitted over the internet. It also receives the incoming digital signal by using the power of the internet and then converts it into standard telephony audio.

This type of phone system, also known as IP phones and they offer a wide range of features that traditional analogue phones don't provide. This is the main reason that allows VoIP phones system to provide business-grade voice solution.

Meanwhile, it is also important to understand that you have to connect this type of phone system over the internet instead of the traditional public switched telephone network. Their operating cost is also cheaper than the traditional phone system.

How It Works

Many VoIP phones need A/C adapters to get the power. On the other hand, some models take power over the Ethernet, which is also known as PoE. This type of system uses the Ethernet cable instead of A/C adapter.

One needs several other components that run this type of phone system. First of all, you have to set a Dynamic Host Configuration Protocol (DHCP). By doing this, you will be able to set up your network and parameters. The domain name system, which is also known as DNS, tracks the IP addresses to power the phone and connect it with the network.

It requires different types of protocol to deliver the voice signal over the internet. H.323 is the widely used VoIP protocol that you can use to send audio and video data across IP networks.