Preventing and Managing Late Payments for Your Business A survey from Melio showed that 59% of the small businesses who took part experienced late payments and 44% said late payments had negative effects.

3 Tips For Reaching Back Out to Customers After Making a Sale For most businesses, it’s far better to retain customers and have them return to make future sales than it is to try to bring in new customers all the time.

The Art of First Impressions: How Receptionists Make or Break Your Business The adage is true: You don’t get a second chance at a first impression. Consider the first time you walk into an office or call a business.

How Businesses Can Become Customer-Focused and Enhance Satisfaction Focusing on your customers drives both loyalty and growth. A customer-first mindset helps you understand their needs, build trust, and stand out in a crowded market.

Include this in your Outbound Calling Strategy for a huge Productivity Boost Every call center is constantly searching for ways to improve its outreach and increase its sales. One crucial step to reaching the goal of increasing sales and outreach is to improve the efficiency of the call management software.