Businesses can monitor online reviews and improve their reputation using Birdeye's all-in-one customer experience platform. Birdeye guarantees that your company stands out online with its robust capabilities for managing feedback, creating reviews, and interacting in real time.
Key Features of Birdeye:
Automated Review Requests
With automated email and SMS campaigns, you can easily gather more reviews and increase your reputation on sites like Facebook and Google.
Unified Inbox
For more efficient communication, handle all consumer interactions—including reviews, messages, and questions—from a single, intuitive inbox.
Customer Surveys
Use bespoke surveys to get insightful feedback from customers, identify problems, and enhance experiences.
Listings Management
Maintain the accuracy of your company's information in more than 50 web directories to boost local SEO and visibility.
Insights and Analytics
To support well-informed business decisions and expansion, access actionable data on customer mood, trends, and review performance.
