The National Pension System (NPS) is a voluntary defined contribution pension system in India. The National Pension System, like PPF and EPF, is an EEE(Exempt-Exempt-Exempt) instrument in India where the entire amount on maturity is tax-free.
All central government employees must have such an account, but that does not mean other people are excluded. Anyone within the age group of 18 to60 can open such an account.
Now, with the recent advent of social media, fake news seems to flow like wildfire. Fake documents, complaints, like the Alankit complaints, have become regular news.
Therefore, it's important to understand how to distinguish between them and report your grievances. This will save you time and effort. We are shielding you from all fake reports and reviews like the fake Alankitcomplaints. Let’s see how we can lodge an NPS related complaint.
Toll-free number: You can convey your grievances through toll-free number 1800222080. The executives there will try to resolve your issues as quickly as possible.
Written a complaint: You can also file a written complaint in the form of a letter or line with the format specified (Form G1). The complaint shall be sent to the following address.
NSDL e-GovernanceInfrastructure Limited
1st Floor, TimesTower, Kamala Mills Compound, Senapati Bapat Marg, Lower Parel, Mumbai - 400 013.
Fax: (022) 24952594/ 2499 4974
Online complaint: Complaints can also be filed by logging on to the Central GrievanceManagement System (GCMS) on https://www.npscra.nsdl.co.in/Log-your-grievance.php.
After your complaints lodged, which shall happen in 3 days, you will be given a case token.
You can use this to track the progress on your issue. You must dispose of this token within 30 days of the issue. If your case is not solved in 30 days an escalation may be made to the NPS Trust. The NPS Trust shall try to resolve the complaint within 30 days.
These were the steps to lodge an NPS related complaint. Once again, stay safe and try to avoid fake news, like the Alankit complaints. Only trust news from trusted and reputed sources.
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