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Will Spirit Refund My Money If I Cancel?

United States - November 30, 2024, 5:36 pm

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If you've ever booked a flight and later found yourself wondering, “Will I get my money back if I cancel?” You’re not alone. Travellers face this dilemma all the time, especially when booking with budget airlines like Spirit Airlines. Known for their low fares and à la carte pricing, Spirit offers a different approach to air travel that often leaves customers with questions about their policies, particularly refunds. In this blog, we’ll dive deep into spirit airlines cancel flight and refund policies, covering everything you need to know.

Understanding Spirit Airlines’ Refund Policy

Spirit Airlines has a strict yet straightforward refund policy. Being a low-cost carrier, they focus on keeping their fares affordable, which often means a no-frills approach when it comes to refunds. However, there are certain circumstances where you may be eligible for your money back—or at least part of it.

Are Refunds Standard with Spirit Airlines?

Unlike traditional airlines, Spirit doesn’t provide refunds for most cancellations. Instead, they offer credits or vouchers that can be used for future travel. These credits are subject to expiration dates, so you’ll need to act quickly to take advantage of them. If you’re expecting a straightforward refund like you would with some other carriers, you may need to temper your expectations.

24-Hour Cancellation Rule

Good news: Spirit complies with the U.S. Department of Transportation’s (DOT) 24-hour cancellation rule. This regulation allows passengers to cancel their booking within 24 hours of purchase, as long as the flight is scheduled to depart at least seven days later. In this scenario, you are eligible for a full refund, no strings attached.

  • Example: If you book a flight on Monday for a departure next week, you can cancel by Tuesday and get all your money back.

How to Cancel a Spirit Airlines Flight

Canceling a Spirit Airlines flight is relatively straightforward, thanks to their online portal. Here’s a step-by-step guide:

Step 1: Visit Spirit’s Website

Head over to the official Spirit Airlines website. Log in to your account using your credentials, or locate your reservation using your confirmation code and last name.

Step 2: Navigate to “My Trips”

Once logged in, click on the "My Trips" tab. This will display all your active reservations.

Step 3: Select Your Flight

Choose the flight you want to cancel and proceed to the cancellation page.

Step 4: Review Fees and Policies

Spirit Airlines may charge a cancellation fee depending on how far in advance you cancel. The closer you are to the departure date, the higher the fee. Review the fees and confirm your cancellation.

What About Spirit Airlines Cancellation Fees?

Spirit Airlines is known for its low base fares, but they do charge various fees, including cancellation fees. Here’s what you need to know:

Cancellation Fees Breakdown

  • More than 60 days before departure: No fee! This is one of Spirit’s customer-friendly policies. You’ll receive the full amount as a future travel credit.
  • 31 to 59 days before departure: $69 cancellation fee.
  • 7 to 30 days before departure: $99 cancellation fee.
  • Less than 7 days before departure: $119 cancellation fee.

Using Future Travel Credits

When you cancel a Spirit Airlines flight and are eligible for travel credits, those credits can only be used for flights on Spirit Airlines. Be sure to check the expiration date—credits typically expire within 12 months of issuance.

Exceptions to Spirit Airlines’ Refund Policy

While Spirit generally operates on a no-refund policy, there are exceptions to the rule. Here are some scenarios where you might get your money back:

Flight Cancellations by Spirit

If Spirit Airlines cancels your flight, you’re entitled to a full refund or a rebooking at no additional cost. This is outlined in their Contract of Carriage and adheres to federal regulations.

  • Pro Tip: If you’re rebooked but the new flight doesn’t work for you, you can still request a refund.

Bereavement or Medical Emergencies

Spirit does not have an official bereavement policy, but in some cases, you may be able to negotiate a refund or waive fees for cancellations due to emergencies. Contact Spirit’s customer service directly at +1-862-227-3716 to discuss your situation.

Military Duty

If you’re a member of the military and need to cancel due to active duty orders, Spirit Airlines may offer a refund or waive cancellation fees. Be prepared to provide official documentation.

Can Travel Insurance Help?

If you’re concerned about losing money on a non-refundable ticket, purchasing travel insurance might be a good idea. Many travel insurance policies cover cancellations due to illness, emergencies, or other unforeseen circumstances. Before buying, read the fine print to ensure the coverage aligns with your needs.

How to Avoid Losing Money on Spirit Airlines Cancellations

1. Book Carefully

Double-check all your travel details before booking. This ensures you won’t need to cancel unnecessarily.

2. Opt for Spirit’s Flight Flex

For an additional fee, Spirit offers a Flight Flex option that allows one free modification to your booking. While it doesn’t cover cancellations, it’s a good safety net for those uncertain about their travel plans.

3. Act Quickly

If you need to cancel, do so as soon as possible. The earlier you cancel, the lower the fee you’ll face.

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