Did you know that small businesses spend about $150 per employee per month on telephone and internet services? You may already be spending close to that amount currently. Mostly, the costs are highly skewed towards the expensive end due to legacy phone system costs.
This is why as many as 60% of small businesses in Australia plan to upgrade to a cloud-based phone system or VoIP phone system within the next 12 months. With this upgrade, you can save nearly $6000 per year according to the latest research that studied businesses with less than 3 employees.
In addition to the cost benefits, cloud phone systems offer many other benefits, improving communication, enhancing productivity, and boosting customer satisfaction.
While cloud phone systems offer numerous benefits, there are a few potential drawbacks to keep in mind. These include reliance on a stable internet connection, possible latency issues during peak usage times, and ongoing subscription costs. Choosing a reliable internet service provider and a reputable cloud based phone systems provider with strong technical support and service level agreements (SLAs) can help mitigate these risks.
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Discover the right phone system for small businesses in Australia among the many cloud phone systems available in the market Read our post to find out how