A Virtual Customer Service Assistant is a tool that we share with our small business customers. It uses advanced technology to speak and understand language, as well as track, categorize, and report on all your interactions with your customers in real-time. It also detects any negative comments and sends an alert to a customer service agent along with all the relevant information so that you can fix things right away.
We offer the most advanced solutions in service automation. Everything from custom solutions and consulting to our industry-leading virtual agent, virtual assistant, and chatbot platform.