Sentiment analytics takes open-ended responses and interprets it to identify customer sentiments towards products and services. JCR Senti-meter helping businesses to understand the social sentiment of their brand, product, or service while monitoring online conversations and whether it is positive, neutral, or negative. For more details watch video https://www.youtube.com/embed/Wm-WNNnPQIE or visit https://bit.ly/2BziJ2n